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Departments
Billing Department
The Billing Department is
responsible for setting up patient accounts,
patient demographics, entering charges into the
billing application and submitting all claims.
The Billing Department is responsible for all of
the mailroom operations, incoming information on
paper and electronic format, distribution and
archiving of the information (scanning etc).
This department facilitates client audits,
records storage administration, and any transfer
or destruction of documents.
Patient Services
The Patient Services Department is responsible
for patient balances, hospital contact,
receiving incoming phone calls from patients and
making outgoing calls to patients. This
department also handles all ongoing issues
related to private patient statements, balance
collection and follow through in regards to
client policy.
Insurance Services
The Insurance Services Department is responsible
for all insurance balances. This
department initiates all appeals, denial
follow up and follows through on insurance
balances with Medicare, Medicaid and all
commercial payers.
Accounting Department
The Accounting Department is responsible for all
of the client's financial administration.
Making cash and check deposits, refunds,
adjustments from both paper and electronic EOBs.
The Accounting Department prepares the client's
month end financials for review and preparation
for distribution to the client.
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