Services
• Ambulance Transports
• EMS Incident Response/No
Transport
• Air Evac
• Motor Vehicle Accident Cost
Recovery
Our comprehensive billing services include all primary and secondary insurance submissions including:
• Federal – Medicare, VA & OWCP
• State – Medicaid, L&I & Crime Victims
• Private insurance
• Auto Insurance
Every EMS organization has a unique way they want to be represented to their communities, and every provider’s policy
is different. Systems Design works with each client to provide a customized approach for patient interaction as the EMS client
desires to be represented.
Superior customer support sets us apart. One of our biggest investments is in staff development.
Systems Design Representatives are trained in every aspect of EMS billing services. Our training programs are constantly
being reviewed and improved. And, our staff Quality Assurance Officer provides ongoing training programs for our billing
service professionals including:
• Patient Service
• Client Service
• Billing & HIPAA Compliance
• Billing Procedures
• Collection Procedures
• Accounting Procedures
Training updates and reviews are continually scheduled for each of our teams and for our operations managers.
From data acquisition to month-end reporting, we understand the importance of accuracy, accountability and success through ongoing
training programs and process improvement.
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